ORDERS & PAYMENTS
How do I place an order?
For your convenience, we have express checkout available online. If you prefer to place a phone order or have any questions concerning your order, please contact our customer service (toll free number US/CAN) 1 888 880 7071, or by email email@example.com and we will help you to place your order.
What currency is displaced at checkout?
We display all prices in USD. When placing an order online, you will want to take into consideration the conversion from USD to your country’s currency. Depending on your country’s currency, the price paid at checkout may differ from the amount deducted from your bank account.
What form of payment do you accept?
How do I check my order status?
Once you have submitted your order, a confirmation email will be sent to the email address associated with your account. Orders generally take 1-2 business days for processing and may be subject to payment verification.
Check the current status of your order history by clicking on MY ACCOUNT button at the top bar on the first store page.
How do I track my order?
You will be sent an order confirmation email once your order has been received. A second shipping confirmation email will be sent once your order has been mailed, and it will include the UPS or USPS tracking number for your package.
Can I modify or cancel my order after it has being placed?
Here at Khush Clothing, we work hard to process your order as quickly as possible. We recommend thoroughly reviewing all information prior to submitting your order.
If your order is in a pending status, we may be able to make modifications, shipping changes. or cancel your order. Please contact our customer service team immediately at 1 888 880 7071, or by email firstname.lastname@example.org if you require a change.
Once an order has been processed, we are unable to change the contents of your order. However, shipping changes may still be made via phone at 1 888 880 7071
Once an order has been shipped, we are unable to change the contents of your package or the method of shipping. Address corrections may still be possible depending on the destination of the package. Additional fees may apply. Please call us immediately at 1 888 880 7071.
Do you accept international credit cards?
For international orders, you must have a verified PayPal account to complete your purchase.
How do I get a promo code?
We offer many promotional codes on our Facebook, Instagram and Twitter pages. Like, follow, and sign up now to be the first to know about our sales and promotions! We also offer a 10% discount promo code for customers who sign up for our email.
What happens if my order is undeliverable?
We want to sort out any issues with your order right away! If you would like to reship or cancel an order that has been returned to us, please contact our Customer Care team at 1 888 880 7071 for assistance.
How do I create an account?
Please subscribe to our list on the pop-up when you first enter on the online store. Subscribing to Khush list you will also get a 10% discount to get yourself something new and always be the first to know about new arrivals, exclusive look books, special offers & more!
How can I unsubscribe to your emails?
You may unsubscribe anytime by pushing unsubscribe located on the bottom of the Newsletter received on your email.
Can I use more than one Promo Code in an order?
Unfortunately our system can only apply one Promo Code per order.
SIZING & FITTING
What type of sizing do you carry?
Please be aware that most of our clothing is women’ sizing, which runs Extra Small (XS), Small (S), Medium (M), Large (L).
How do I know what size to order?
We have a pretty easy Size Chart with measurements tips in order for you to determine your size. Please click on the size guide link page on the footer of every page and follow our instructions of measurement.